COmplaints

We always aim to provide a high standard of care and support across all our services.  We foster a culture of continuous improvement and feedback is important to help us improve.

While we always try to do our best, there will be times when we get things wrong and you will want to raise a complaint.

There are a number of ways in which you can make a complaint.  These include;

• Speaking to a member of the team
• Speaking to a member of the leadership team or management
• By speaking to an advocate
• By telephone on 01702 555055
• By emailing enquiries@oasiscareservices.org
• By completing the attached forms below and attaching them the the contact us page